We have over two decades of experience working with retail businesses of all shapes, sizes and industries. Provide your customers with a frictionless omnichannel retail experience by engaging with our expert team. We tailor retail ERP solutions to suit businesses and their established processes.
Retail Industry Experts
LS Central Diamond Partner
Members of our Support Team
Microsoft Gold Partner
The retail management solutions we provide would not be possible without the experts behind the scenes. As a service provider, our value really is in our people. Our retail experts showcased here are just some of the specialist team at TNP whose expertise and skill will make your experience with us one full of success and forward thinking.
About: Graham has been working in the retail space for 19 years...and with NAV for 21 years! In fact, he implemented the very first ‘advanced distribution management system’ (aka warehousing) in the UK. His areas of expertise cover all facets of retail – inventory management, e-comm, warehousing – you name it, he can do it! A jack of all trades and master of each and every one.
Customer Experience: JoJo Maman Bebe, Beaverbrooks, Barker & Stonehouse, American Golf, Selco, Hobbycraft, Notcutts
Fun Fact: For the past 8 years Graham has coached the under 16s rugby team for Brackley.
About: Toni has 22 years of experience in Project Management and Project Sponsor Engagement, helping retail businesses implement retail management solutions. In her role as TNP’s Principle Engagement Manager, she helps customers plan their business systems strategies for the future enabling them to work smarter and faster.
Customer Experience: Sweaty Betty, Hobbycraft, Ann Summers, Healthspan, Sue Ryder, Joseph, ScS, SpaceNK
Fun Fact: Toni tries to learn a new skill every year; it can be anything from learning to drift a car to decorating cupcakes!
About: Tom has been working with NAV since 2008 and has dedicated himself to retail for the past 10 years. He is a merchandising and POS design specialist and is really good at making things look pretty!
Customer Experience: The Theo Paphitis Retail Group, Barker & Stonehouse, Ann Summers, ScS, hush, Webbs, Selco, Beaverbrooks, Nottcutts, Wasabi, American Golf, Hobbycraft, Company Shop, Sue Ryder, Capital Hair & Beauty
Fun Fact: Tom has a pathological hatred of mushrooms!
About: Rudolf has been working with retail customers for the past 18 years. Being part of the support team, he has an excellent breadth of knowledge of retail management solutions, but he particularly likes the techy stuff!
Customer Experience: Hobbycraft, Dobbies, Boux Avenue, White Stuff, English Heritage, Ann Summers, Sue Ryder, Fred Perry, American Golf
Fun Fact: Rudolf is a Hi-fi audio enthusiast – he enjoys experimenting with audio-systems in the search of the holy grail of sound! He is also a big rugby fan.
About: Gail is a .Net developer who has been working on retail customers’ websites since 1999. More recently she’s branched into apps and is the co-creator of the nYwhere tablet app. This app enables furniture sales reps to take bespoke customer orders, whilst lounging on their favourite display item in store!
Customer Experience: ScS
Fun Fact: Not satisfied with understanding multiple coding languages Gail decided to learn Latin and will be sitting her Latin A level soon!
Our retail management solution of choice is an all-in-one system that extends Microsoft Dynamics 365 Business Central (Microsoft’s number 1 ERP solution) with the industry specific functionality of LS Retail's LS Central solution to provide one single platform financials, Point of Sale (POS), store operations, supply chain management, inventory, e-commerce, and customer loyalty.
This means you can use just one unified commerce software to do everything you need, instead of many separate ones that only do a part of the job. In other words:
We've worked with many happy retail customers over the years. Read the stories of some of them with our customer stories, ranging from fresh implementations of retail management solutions to the transfer of support from another Partner.
Sue Ryder needed better value for money from their ERP solution partner. TNP have given them exactly that, and more.
Loaf implemented Dynamics NAV: a flexible, scalable solution supported by a dedicated partner with strong retail expertise.
Shackletons required a Dynamics NAV support partner who could give them a value-added experience.
Hobbycraft required a smooth transition from old to new Partner. TNP onboarded them successfully.
Healthspan have used their Enterprise Resource Planning software to drive profitable growth.
LS Retail customers
Stores powered by LS Central
Years of LS Retail
Diamond UK Partner
What do we love about LS Central? The rich functionality of the software, complimented by the backbone of Dynamics 365 Business Central, can benefit any business.
From LS Central, you will get:
A fully configurable POS - completely customise the look and feel to your business needs
Loyalty Programmes - use Member Management to create point based loyalty schemes and tailor offers to each customer
Centralised management of prices and offers
Clienteling - search and add items with the customer with a website style view that the customer is used to
A Mobile App to manage inventory, linking back to Business Central
Integration with web partners (e.g. Magento)
Manage your business processes better with a unified system and real-time information
Close sales, track and order items, offer personalised product recommendations and manage inventory and customer data
Use manual and automated replenishment tools to maintain optimal assortment in all your physical and online stores
Connect seamlessly to your ecommerce platforms, so you can offer the same great shopping experience in-store and online
Get a single view of each customer across all touchpoints and personalise your offers and interactions
Keep staff schedules and staff costs under control and maximise employee productivity and satisfaction
Build your retail vision on reliable, real-time information. Apply AI-powered analytics to your data and make smart, fact-based business decisions
We support customers who span the full retail spectrum from bricks and mortar chains right through to online only brands. We understand the unique challenges faced by ecommerce only retailers to provide the very best end-to-end experience for their customers. This includes real-time stock information, web-payment integration, and the ability to easily manage returns and customer service cases...to name just a few!
If you are looking for a Partner to help your business capitalise on the efficiencies and potential that polished integration with your back-end system can offer, then we are the retail management team for you!
We’ll work with you to map out how your ecommerce site can integrate to your backend system and will guide you on how you can plan for the future, so your business can adapt to ever changing customer expectations.How we help ecommerce only retailers
Read about leveraging your IT investment whilst transitioning to a modern way of workingRead more
How Mobile POS makes your business more flexibleDownload here
Enhancing your in-store and online shopping experienceDownload here
ERP solutions, like Dynamics 365 Business Central in combination with LS Central, give businesses like yours the agility required to accelerate transitions where necessary. As we saw during the pandemic, trading had to move immediately online and those dependent on footfall faced real challenges.
By having a retail ERP solution in place, embracing new ways of working to maintain pace with the competition is possible. With room to grow and an upgradeable solution underpinning everything you do, retail ERP just makes sense.
LS Central is built to support and develop businesses in the following industries, and many more! Click on the various links below to read more about each industry in more detail.
Whether you have a specific idea of what you'd like to achieve or if you'd like to discover what you don't yet know we'd love to chat with you about how your systems could transform to help your retail business work better, faster and smarter.Speak to our Retail Experts!