Retail ERP Solutions

We have over two decades of experience working with retail businesses of all shapes, sizes and industries. Provide your customers with a frictionless omnichannel retail experience by engaging with our expert team and LS Retail. We tailor retail ERP solutions to suit businesses and their established processes.

LS Retail phone and tablet
What our retail ERP solution can do for you

What our retail ERP solution can do for you

Our retail management solution of choice is an all-in-one system that extends Microsoft Dynamics 365 Business Central (Microsoft’s number 1 ERP solution) with the industry specific functionality of LS Retail's LS Central solution to provide one single platform financials, Point of Sale (POS), store operations, supply chain management, inventory, e-commerce, and customer loyalty.

This means you can use just one unified commerce software to do everything you need, instead of many separate ones that only do a part of the job. In other words:

  • Stop wasting hours looking for information across different databases
  • Stop doing the same work many times on different software
  • Have data in one place, and see how your business is doing at a glance
  • Understand what to do to cut costs, grow revenue and increase loyalty


LS Retail customers



Stores powered by LS Central



Countries served



Years of LS Retail



Year TNP and LS Retail relationship

Retail ERP

Key LS Central features we love

What do we love about LS Central? The rich functionality of the software, complimented by the backbone of Dynamics 365 Business Central, can benefit any business.

From LS Central, you will get:

  • An integrated end-to-end system - view and manage everything from one place including Sales, Stock (manage products, inventory and replenishment), Finances (post sales and inventory straight to finance), Reporting (e.g. sales, best/worst selling items, promotions) and Stores (view and manage all stores from one place)
  • A fully configurable POS - completely customise the look and feel to your business needs

  • Loyalty Programmes - use Member Management to create point based loyalty schemes and tailor offers to each customer

  • Product recommendations

  • Centralised management of prices and offers

  • Clienteling - search and add items with the customer with a website style view that the customer is used to

  • A Mobile App to manage inventory, linking back to Business Central

  • Integration with web partners (e.g. Magento)

Online shop

Are you an ecommerce only retailer?

We support customers who span the full retail spectrum from bricks and mortar chains right through to online only brands. We understand the unique challenges faced by ecommerce only retailers to provide the very best end-to-end experience for their customers. This includes real-time stock information, web-payment integration, and the ability to easily manage returns and customer service name just a few!

If you are looking for a Partner to help your business capitalise on the efficiencies and potential that polished integration with your back-end system can offer, then we are the retail management team for you! 

We’ll work with you to map out how your ecommerce site can integrate to your backend system and will guide you on how you can plan for the future, so your business can adapt to ever changing customer expectations.

How we help ecommerce only retailers

Video Resources

Watch our videos and see how LS Central looks and feels to use. You can also use our video guides to gain an understanding of how to complete basic retail processes using the LS Central product.

Why work with us for your
retail ERP solution?

We are the UK’s leading service provider for retail management solutions. We support our customers with the full range of Enterprise Resource Planning services from implementation and training, to support and business systems consultation. We strive to make sure our customers get the most out of their retail management solution. Our solution is based on Microsoft Dynamics 365 Business Central and LS Retail's LS Central solution, although the real strength is in our flexibility to tailor our retail management solutions to your needs.
We are a Microsoft Solutions Partner for Business Applications, specialising in the retail industry. We're also an LS Central Diamond Partner! We support over 45 retail customers, and have a team of 40 retail experts whose skills cover the full customer journey, from product innovation right through to support in specific areas such as EFT payments and POS hardware.


Our retail management experts

The retail management solutions we provide would not be possible without the experts behind the scenes. As a service provider, our value really is in our people. Our retail experts showcased here are just some of the specialist team at TNP whose expertise and skill will make your experience with us one full of success and forward thinking.

Graham Tobin

Graham Tobin

Solution Architect

About: Graham has been working in the retail space for 19 years...and with NAV for 21 years! In fact, he implemented the very first ‘advanced distribution management system’ (aka warehousing) in the UK. His areas of expertise cover all facets of retail – inventory management, e-comm, warehousing – you name it, he can do it! A jack of all trades and master of each and every one.

Customer Experience: JoJo Maman Bebe, Beaverbrooks, Barker & Stonehouse, American Golf, Selco, Hobbycraft, Notcutts

Fun Fact: For the past 8 years Graham has coached the under 16s rugby team for Brackley.

Toni Hamblett

Toni Hamblett

Principal Engagement Manager

About: Toni has 22 years of experience in Project Management and Project Sponsor Engagement, helping retail businesses implement retail management solutions. In her role as TNP’s Principle Engagement Manager, she helps customers plan their business systems strategies for the future enabling them to work smarter and faster.

Customer Experience: Sweaty Betty, Hobbycraft, Ann Summers, Healthspan, Sue Ryder, Joseph, ScS, SpaceNK

Fun Fact: Toni tries to learn a new skill every year; it can be anything from learning to drift a car to decorating cupcakes!

Tom Bevan

Tom Bevan

Head of Pre-Sales

About: Tom has been working with NAV since 2008 and has dedicated himself to retail for the past 10 years. He is a merchandising and POS design specialist and is really good at making things look pretty!

Customer Experience: The Theo Paphitis Retail Group, Barker & Stonehouse, Ann Summers, ScS, hush, Webbs, Selco, Beaverbrooks, Nottcutts, Wasabi, American Golf, Hobbycraft, Company Shop, Sue Ryder, Capital Hair & Beauty

Fun Fact: Tom has a pathological hatred of mushrooms!

Rudolf Liebenberg

Rudolf Liebenberg

Head of Retail Support

About: Rudolf has been working with retail customers for the past 18 years. Being part of the support team, he has an excellent breadth of knowledge of retail management solutions, but he particularly likes the techy stuff!

Customer Experience: Hobbycraft, Dobbies, Boux Avenue, White Stuff, English Heritage, Ann Summers, Sue Ryder, Fred Perry, American Golf

Fun Fact: Rudolf is a Hi-fi audio enthusiast – he enjoys experimenting with audio-systems in the search of the holy grail of sound! He is also a big rugby fan.

Gail Foad

Gail Foad

.Net Developer

About: Gail is a .Net developer who has been working on retail customers’ websites since 1999. More recently she’s branched into apps and is the co-creator of the nYwhere tablet app. This app enables furniture sales reps to take bespoke customer orders, whilst lounging on their favourite display item in store!

Customer Experience: ScS

Fun Fact: Not satisfied with understanding multiple coding languages Gail decided to learn Latin and will be sitting her Latin A level soon!

Staff Profile - Nick Makin

Nick Makin

Retail Commercial Lead

About: Nick has worked with Dynamics NAV and Business Central since 2014. He started his journey in our Academy, before moving to America. Since then, he's returned home and is now where he belongs. Nick is a specialist in retail and has worked with our Partner LS Retail and their solution for many years. He works closely with our clients by providing continuous support as their businesses and technology evolve.

Customer Experience: Budget Greetings Cards, American Golf, Webbs Garden Centres

Fun Fact: Nick is an identical twin, so be careful on calls to check you're talking to the right one! He's an avid fan of running and cycling but only when he's listening to his music, otherwise what's the point?!



Retail Industry Experts



LS Central Diamond Partner



Members of our Support Team



Business Solutions Partner



Retail Customers

Get in touch with our team today for all things retail
We were announced as an LS Central Diamond Partner for 2023!

Retail ERP Resources

Online read

Developing an Agile Retail ERP

Read about leveraging your IT investment whilst transitioning to a modern way of working

Read more
Download Ebook

Flexible Mobile POS eBook

How Mobile POS makes your business more flexible

Download here

Technology Trends Whitepaper

Enhancing your in-store and online shopping experience

Download here

Retail ERP FAQs

What is the advantage of ERP in the retail industry?

ERP solutions, like Dynamics 365 Business Central in combination with LS Central, give businesses like yours the agility required to accelerate transitions where necessary. As we saw during the pandemic, trading had to move immediately online and those dependent on footfall faced real challenges.

By having a retail ERP solution in place, embracing new ways of working to maintain pace with the competition is possible. With room to grow and an upgradeable solution underpinning everything you do, retail ERP just makes sense.

What industries can LS Central support?

LS Central is built to support and develop businesses in the following industries, and many more! Click on the various links below to read more about each industry in more detail.

Retail expert

Chat to us to find out how we could help you!

Whether you have a specific idea of what you'd like to achieve or if you'd like to discover what you don't yet know we'd love to chat with you about how your systems could transform to help your retail business work better, faster and smarter.

Speak to our Retail Experts!
Are you looking to discuss retail management solutions?