Upgrading from Business Central to Business Central

So you're already using Dynamics 365 Business Central, but you want to remain up-to-date with the bi-annual upgrades from Microsoft. Our Evergreen service keeps you on the latest version of Business Central with bite-sized upgrades when it's convenient for you.

Upgrading 2020 - What is Upgrading
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What is a Business Central upgrade?

Dynamics 365 Business Central is an established Enterprise Resource Planning (ERP) solution developed by Microsoft. The solution is updated twice yearly with new features, functionality and security. To benefit from these additions, Business Central upgrades are necessary. This can be automatic or delivered by a Business Central Support Partner, depending on where your system is hosted.

An upgrade to Business Central means Microsoft deliver changes to the solution, whether they are new pieces of functionality or the removal of old pieces of functionality. Ensuring your solution is the latest version means you're continuing to benefit from Microsoft's newest technology and remaining compliant of required security fixes.

See our favourite additions to Business Central from 2021 and 2022 here!

Check out our blog for Business Central updates
Speak to our upgrading team for some honest advice

Why does Business Central need to be upgraded?

Microsoft will support your Business Central solution for 18 months from its release. We will support your version for as long as you wish to use it. To remain within Microsoft's support cycle and benefit from security patches, upgrading to the latest version of Business Central is advised.

A recent example is the UK Government's 'Making Tax Digital' legislation. Business Central was named as one of the compliant solutions and updates were implemented to customers automatically (for Business Central online). Click here to read more about the hosting options for Business Central.

Removing the additional stress of remaining up-to-date with necessary software changes can save money, time and down time of your business critical systems.


How can I stay up-to-date with Business Central?

You can remain on a current Business Central version by either:

We understand how frustrating these updates can be when they directly interfere with the day-to-day running of your business systems. This is why we established Evergreen - our service that keeps your Business Central flourishing throughout the year.

Read more about Evergreen


Evergreen, our offering to help you reach a sustainable upgrading cycle, is designed to remove the difficulty of upgrading Business Central. Our team bring you the wealth of functional improvements and security features you need at a time that suits you and your users.

The changes are tested by us and your team before they're pushed live, removing much of the risk associated with implementing new, potentially breaking, functionality. Every new release is managed, tested and released to you completely within your control.

You benefit from remaining on a current, modern platform, with the freedom to push the updates live when you are ready. Less disruption, more freedom, peace of mind.

Talk to us about Evergreen

Our Upgrading Team

TNP's experienced upgrading team have completed countless upgrades to systems of all shapes and sizes. Read more about our wonderful people and how their expertise can help you.

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Chereé O'Melia

Senior Engagement Manager

About: Having worked at TNP since 2012, Chereé has risen through the ranks from sales admin to leading the upgrading team! With the perfect skills for the role, Chereé is the in-house expert on all things upgrading.

Staff Profile - Cara Hay

Cara Hay

Upgrade Engagement Manager

About: Before TNP, Cara was a super user in NAV 2016, where she specialised across warehousing, manufacturing and purchasing departments in Dynamics NAV and Business Central. Now she makes up a key part of TNP's upgrading team!

Staff Profile - Gary Popplewell

Garry Popplewell


About: Garry turns his hand primarily to development, with a bit of consultancy and solution architect work as well. He gets involved with lots of upgrade projects using the upgrade tool he helped to design!

Staff Profile - Swapnil Deore

Swapnil Deore

Chief Architect

About: Swapnil gets involved in new and existing projects and drafts the overall design of the solution. He loves to create simple, easy-to-use, scalable solutions for our customers.

Support - Aliona

Business Central Support

We love Dynamics 365 Business Central and supporting it too. Our support team have received a world-class NPS score of 70 and we are continually trying to improve it further. Our team are there for any requirements you might have, whether that is an urgent call, some minor changes to your system or training your users.

If you're interested in changing your Business Central Support Partner, please do get in touch with us. Our team are experienced with all versions of Navision, Dynamics NAV and Business Central. Our aim is to help you get the best possible use out of your system and the investment you've put into it.

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Contact us for some friendly advice

If you're simply looking for some upgrading advice, get in touch with us for a free, no-obligation chat about all things Business Central. Whatever version of the solution you're using, we want you to be supported throughout your Business Central journey.

You can talk to us about issues in your current system, ask us about upgrading, discuss any add-ons or extensions you're considering. We have experts in every part of Business Central, even the most nuanced, tiny piece of functionality. And we love to talk about it!

Talk to our team today
Talk to us about upgrading your Business Central solution