Claranet future-proofed Dynamics NAV for growth!

Published on 21 Jun 2017

Topics: News

Europe’s leading managed service provider saves time and resources across the enterprise with powerful, customised ERP solution from The NAV | 365 People

Claranet has selected Microsoft Dynamics NAV from The NAV | 365 People providing them with the ideal business platform for dynamic growth.  The solution has reduced overheads through the automation and simplification of labour intensive tasks and streamlined processes increasing efficiencies. During the recent acquisitions of Techgate and LinuxIT new employees were integrated seamlessly into Claranet while the finance team was able to continue to deliver a consistent level of business support to the organisation, thanks to Dynamics NAV and the enhancements developed by The NAV | 365 People.

Having grown rapidly in recent years through a series of acquisitions, Claranet was faced with the challenge of having multiple financial systems inherited from each of the acquisitions. After assessing the various solutions, Claranet selected Microsoft Dynamics NAV as it offered the scale and flexibility they needed.

Alison Steadman, Systems Accountant at Claranet, comments: ‘Dynamics NAV has automated the mundane, and streamlined processes and workflows to simplify the complex. We wanted a solution that could keep pace with growth and Dynamics NAV has delivered. We could not have achieved such positive results without The NAV | 365 People as our go-to technology partner. They were mindful of the sensitivities and complexities of integrating employees following a company restructuring and provided the support needed for a smooth transition.’

The automation of tasks has enabled Claranet to redeploy skilled employees to higher value business activities.  This has been achieved by using nOra, an automated user that is permanently logged into Dynamics NAV and has access to her own email. nOra, an enhancement developed by The NAV |365 People, has taken over several key but labour intensive administrative tasks within the company including the generation of purchase orders, setting up new vendor accounts and the creation of several weekly reports. This has saved considerable amounts of time for the finance department and for users across the organisation.

Ian Humphries, Managing & Product Director at The NAV | 365 People commented; ‘As passionate devotees to Dynamics NAV, we understand the capabilities of the solution. We take the time to understand our customers’ requirements and we have been able to develop enhancements to tailor the solution to their needs. Claranet now has a solution with the flexibility to evolve and deliver the business benefits to match their dynamic growth plans.

Read the full case study here!

About Claranet

Claranet’s IT services help our customers do amazing things. We simplify the management of IT services so our customers can concentrate on what they do best. By working with us our customers gain access to a wide range of integrated hosting, networks and communications managed services, as well as our support and expertise 24x7.

Founded in 1996, Claranet has evolved from a pioneering ISP (Internet Service Provider) into one of the leading independent MSPs (Managed Services Provider) in Europe. The company has annualised revenues of circa £164 million (€228 million), 5,500 customers, 1,000 employees, and an international footprint in six countries.

While Claranet has grown internationally, the focus has always been on local service, out of local offices, using local data centres. The company’s ambitious growth strategy has led to numerous acquisitions since 2014: Echiron (Portugal), Grita (France), NovaData (The Netherlands), Celingest (Spain), Flesk (Portugal), Techgate (UK), LinuxIT (UK), Morea (France), Runiso (France), Aspaway (France), INOK (Portugal) and Bashton (UK).

Claranet was recognised as a ‘Leader’ in Gartner’s Magic Quadrant for Cloud-Enabled Managed Hosting, Europe (2015) for the third consecutive year. 

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