As part of the Microsoft Dynamics 365 Customer Experience (CE) suite of business applications, Microsoft Dynamics 365 Sales is a comprehensive application aimed at empowering sales team to drive revenue and growth in their business. The solution provides a unified view of your business while managing your sales processes effectively, from initial contact to closed deals, helping build stronger customer relationships and improving overall sales performance.
Build deeper connections, boost performance, and streamline your day without the admin overload.
Improved Sales Productivity - Why waste hours on admin when your reps could be closing deals? Dynamics 365 automates data entry, follow-ups, and pipeline tasks, freeing your team to connect with customers and focus on the win. More conversations, fewer clicks.
Enhanced Customer Relationships - Your team gets the full story, every time. Dynamics 365 builds a 360° view of every customer, weaving together purchase history, preferences, and service interactions. It’s the secret to personal, meaningful conversations that convert.
Streamlined Sales Processes - Forget clunky systems and messy handovers. Dynamics 365 smooths the entire sales cycle, automating approvals, lead nurturing, and handoffs. It’s seamless from first hello to signed deal.
Increased Revenue - More efficiency. More engagement. Better data. Dynamics 365 helps you work smarter at every stage, giving your team the insights to drive performance and turn potential into profit.
Better Collaboration - Sales works better when it’s not working alone. With shared data and shared goals, Dynamics 365 connects sales, marketing, and service teams, so every customer journey feels cohesive and every campaign packs a punch.
Scalable Solutions - Start simple. Grow smart. Dynamics 365 adapts to your business at every stage, with flexible modules, cloud or on-prem deployment, and licensing that scales with you.
Microsoft Integration - Outlook, Teams, LinkedIn, Power BI, if it’s in your toolkit, Dynamics 365 plugs right in. Your team’s favourite tools, now working together in one connected workspace.
Automatically capture and prioritise leads from multiple sources, web forms, emails, events, ensuring every opportunity gets tracked and followed up, right from the start.
Centralise your B2B and B2C customer data into one intuitive system, making it easier to build relationships and deliver seamless service at every touchpoint.
Manage your pipeline with customisable stages that reflect your sales process, helping you nurture leads, track progress, and close deals with confidence.
Connect CRM with your ERP system, including Dynamics Business Central, to streamline quoting, order processing, and invoicing in one smooth workflow.
Make smarter decisions using real-time dashboards and Power BI integrations that turn your sales and customer data into clear, actionable insights.
Build tailored sales forecasts using live data and team input, so you can plan accurately, set achievable goals, and stay ahead of the curve.
Let AI lighten the load - Copilot summarises account activity, preps meeting briefs, and even suggests next steps so your team stays focused and productive.
Stay connected on the go with full CRM functionality designed for mobile, including offline access so remote teams can work uninterrupted, wherever they are.
Combine CRM and LinkedIn data to uncover warm introductions, track relationship health, and personalise your sales strategy with intelligent recommendations.
Sign up to our newsletter to keep up to date with our latest news and events.
SIGN UP© Copyright The NAV | 365 People 2025